Manager Portal The Manager Portal is a web based interface used to manage all facets of the Prysm Voice system. The features...
Messages In general – the Prysm Voice system handles voice messages per the default of your organization. Unless there are specific...
Contact Directory The Prysm Voice platform is equipped with a contact directory. By default, contacts contain all the extensions on your system....
Answering Rules and Times Though Answering Rules and Time Frames are separate tabs, they are so interconnected that describing them together makes sense. Time...
Phones The Phones page allows you to manage your phones. To display the Phones page, click the Phones icon at the...
Music on Hold Music on Hold allows you to specify personal music on hold for your extension. You configure music on hold files...
Call Logs The Prysm Voice platform keeps a detailed history of calls made to and from the platform. Using any browser log...
Auto Attendants An Auto Attendant (or AA for short) allows callers to be automatically transferred to an extension without the intervention of...