Basic User

Introduction to the Basic User interface.

Learn how to access the Manager Portal and what it’s used for.

Learn about the voicemail tab and its uses.

Learn about the message tab.

Advanced settings to control your messaging.

Contact center contains all internal users and any external numbers that have been added to the system.

Time Frames determine when certain events will occur.

Learn more about the registered phones under your user account.

Customize the music on hold specific to your account.

See the calls made from your account.