SNAPmobile is an iOS and Android application that will allow you to use your Prysm Voice service anytime, anywhere, from any iOS or Android device. The following instructions will allow you to configure the SNAPmobile application on your iOS or Android device.
Items Needed Portal username
Portal password
Android Play Store
- From your Google Play Store search for the app titled SNAPmobile by NetSapiens Inc.
- You can also click on this link: https://play.google.com/store/apps/details?id=com.netsapiens.snapmobileandroid&hl=en_US
- Click on Install
- If prompted, select the phone you wish to install on and then click Install
Apple Apps Store
- From your Apple Apps Store search for the app titled SNAPmobile by NetSapiens Inc.
- You can also click on this link: https://itunes.apple.com/us/app/snapmobile/id951365927?mt=8
- Click on Download
Log In
- At the login screen enter the following information
- Host ID: UCNET
- Username: extension@domain (i.e. 1001@prysmdemo)
- Password: Your password for the web portal
- Touch LOG IN
Application Permissions
You will be prompted for application permissions once you launch the app. If you do not make the corresponding selections below then you can go back to your phone settings and toggle these at a later point.
- Notifications – Required
Our system uses push notifications to your device so that the app knows an incoming call is being made. If you do not enable notifications, you will not receive incoming calls. - Microphone – Required
In order for the calling (or called) party to hear your voice, you will need to enable microphone access. The privacy of this setting is respected and the microphone is only used during an active call scenario. - Contacts – Optional
This allows the app to access your local phone contacts for quick dial. Your contacts are not transferred to our server and we do not have access to them. - Siri – Optional
If you are using an iPhone, you may be prompted to allow Siri. This is purely from a convenience standpoint and you can decide based on your usage of Siri if this is a setting you would like to enable.