Bria Mobile (iOS)

The following steps will allow you to configure the Bria softphone application for use with your Prysm Voice service.

Items Needed

  • iOS device
  • Bria app from iOS App Store
  • SIP User
  • SIP Password
  • Prysm Voice domain
  • Login to https://manage.prysmvoice.com
  • Download Bria from Apple App Store

    Obtain Your Domain Info

    • Click Log In
    • Click on the Phones button at the top
    • Select the configuration button for the extension you want to configure 
      *Note that you will only see the information if the phone model is set to Manual or Softphone
    • Take note of the Domain, Outbound Proxy, Username and Password
    • Click Save when you are finished

    Account Configuration

    • Open the Bria app
    • Click on the Settings icon at the bottom right
    • Select Accounts
    • Click Add Account “+” in the top right corner
    • Select VoIP (SIP) – Calling
    • Enter the following information:
      • Account Name: Enter a descriptive name for this account. Typically we use the extension number (i.e. 1001)
      • Display As: Enter  your name
      • Username: Enter Username from PBX Portal
      • Password: Enter Password from PBX Portal
      • Domain: Enter Domain from PBX Portal
      • VM Number: 5001
    • Select Account Advanced
    • Under Outbound Proxy enter the information from the portal
      enter sbc.ucaasnetwork.com
    • Under Auth Name enter the extension number from the portal
       
    • Scroll to the bottom to SIP Registration
      • Wi-Fi Refresh Interval: 500
      • Mobile Refresh Interval: 500
    • Under Keep Alive
      • Wifi Interval: 15
      • Mobile Interval: 9
    • Click back button on your phone
    • Click on Account Specific Features

    • Scroll down to Bria Push Service, enable Use Push Notifications and enter your SIP Proxy information
      enter sbc.ucaasnetwork.com
    • Click back button twice on your phone
    • You should see your extension number and the dot at the left turn green.
    • Click back arrow at the top left
    • Click on the dial pad at the bottom left
    • You will see a message at the top saying Phone Ready. You are now ready to make and receive calls
    Updated on January 28, 2020

    Was this article helpful?

    Related Articles